Frequently Asked Questions (FAQs) about PowerTrain
Do you work with non-government clients?
Yes, we do. PowerTrain’s work is about ¾ government and ¼ commercial. While we do work primarily with government clients (due to our location and history), we also work with commercial clients. PowerTrain has performed work for every Cabinet-level department in the Federal Government, including 70+ agencies. Many of our clients have worked with us for over 15 years. In fact, our very first client is still our customer today, demonstrating our commitment to client satisfaction! If you’re a potential customer, let’s connect! Contact Us.
Do you do more than just training?
Yes! As our name implies, PowerTrain started as a training company, providing Section 508 compliant Powerful Training solutions. We still provide custom learning and development solutions (e.g., microlearning, eLearning, instructor-led and virtual training, hybrid solutions, videos, games, APPs, training needs analysis, AI-enhanced solutions) and we now also provide commercial off the shelf (COTS) training through our TrainDev™ Catalog. Explore our site to learn more.
In the last several decades, we’ve grown and now also offer:
- Talent Management Products and Solutions: Our comprehensive set of integrated software tools help organizations streamline and optimize talent-related processes, ensuring companies can attract, develop, and retain top talent effectively. Our solutions include our career mapping system (Career Voyager), competency modeling, Executive Coaching, and DEIA (diversity, equity, inclusion, accessibility) organizational development services, and organizational assessments/gap analysis. Learn more about our Talent Management solutions.
- Cloud-based IT Products and Solutions, including our Learning Management Systems (LMS) to deliver training content, courses, and certifications so that students can easily access training materials, participate in e-learning modules, and enhance their skills. Our LMSs also provide excellent data and reporting and offer mentoring, individual development plan (IDP), technical, and other modules to provide a full suite of services. Our Solution Center staff provides full support to ensure a seamless experience. Learn more about our Cloud-Based IT Solutions.
- Assessment, Data Management, and Employee Onboarding Solutions to allow organizations to post job openings, track applicants, assess their abilities, adjudicate the results, and manage candidate pipelines, through our Applicant Capability Evaluation System (ACES) product. We also create employee surveys and data analysis to extract meaningful insights from survey responses to inform decision-making and improve strategies. Learn more about our Talent Tools & Products.
If you don’t know where to start, look at our Products & Services or Contact Us!
Are PowerTrain’s products FedRAMP authorized?
Yes! PowerTrain’s products within the Government Learning Enclave (GLE) have been authorized FedRAMP Moderate since April 27, 2017. Details about our FedRAMP security documentation (Package ID F1405214357) can be requested through FedRAMP.gov’s Package Access Request Form. There are currently 21 authorizations (ATOs) for PowerTrain’s Software as a Service (SaaS) offerings on file with the FedRAMP PMO.
PowerTrain’s Government Learning Enclave (PT-GLE) supports training and on-line system delivery, tracking, and reporting as well as a range of human capital solutions. More details can be found on the FedRAMP site (PowerTrain Federal Learning Enclave SaaS).
Do you work on vehicles or machines?
While we share a similar name with several companies that do provide automotive or other equipment services, the “train” in our name comes instead from the training services we provide, and the “power” refers to the fact that our training is powerful and impactful. While our company has expanded to provide more human capital-related services than just training, we do not provide any manufacturing services.
What is your company’s Unique Entity Identifier (UEI) and Commercial And Government Entity (CAGE) code?
Our UEI is FFFBN9JMAKK3, and our CAGE code is 1ZLY7. You can also find this information in our website footer.
Are you a small business? Are you woman-owned?
Yes! PowerTrain is a woman-owned small business (WOSB) under NAICS 541519 SB150, 513130 SB 1000, 513199 SB 1000, and 519290 SB1000. PowerTrain focuses on client satisfaction and exceeds requirements for organizations of all sizes. We are large enough to be your strategic partner and small enough to be agile and dynamic.
How do I order your products or services?
You can order from us through our Contract Vehicles. We have a GSA MAS Federal Schedule (47QTCA23D003F), HCaTS IDIQ (pools 1 and 2 unrestricted), Air Force AETC IDIQ (WOSB), FHFA BPA, and OPM USALearning IDIQs (WOSB). We also accept purchase cards. For more information, a custom solution, or alternative options, reach out to us! Contact us.
I can’t find what I’m looking for on your site. Can you create a custom solution to fit my needs?
Absolutely! PowerTrain specializes in custom solutions, and we stop at nothing to ensure that we not only meet but also exceed our clients’ needs and expectations.
I’m having an issue with the product / service I ordered from you. Who can I reach out to about this?
First, we apologize for the inconvenience. Let’s get this rectified right away. Depending on the nature of your problem, you may reach out to us through our “Contact Us” page or, if you have ordered our Solution Center (i.e., Help Desk) service, you can submit an online ticket with them. Ticketing information is on your product interface.
How big is your company, and where are you located?
Though we’re constantly growing and changing, we’re currently around 130 employees, spread across 15 states with most of our employees working remotely. We do have several central offices, including our headquarters in Maryland about 30 minutes outside of Washington, D.C., a location in Panama City, Florida, and another in Austin, Texas. Learn more about Our Company.
Why should I work with you guys? What makes PowerTrain stand out as a company?
We’re small enough to have attentive, close relationships with our clients, yet large enough that we have a top-notch staff that can accommodate anything you might need. You get the boutique, small hometown store treatment, but you also get access to the same resources and support that a big store would have.
